Shipping policy

When can I expect my order to ship and arrive?

Processing Times

Ready To Ship: 1-2 weeks

Made To Order: 3-4 weeks

We do our very best to have orders shipped within 7-10 business days after our processing time.

Delivery time will vary depending on your region and the shipping method chosen. Please note that processing times may be longer during launches of new products and the holiday season due to the high volume of orders received. 

Is local pick up available?

Yes, local pickup is available in Port Colborne, Ontario.

Please only select this option at checkout if you can pickup in Port Colborne, Ontario.

Do you ship internationally? 

We only offer shipping to Canada and the USA at this time on our website.

For international shipping, please visit and order via our Etsy store.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow up to 24 hours for the tracking information to become available.

If you haven’t received your order within 30 days of receiving your shipping confirmation email, please contact us at toast.yarn@gmail.com with your name and order number, and we will look into it for you.

My order arrived and the contents are damaged. What do I do?

In the event that your order arrives damaged in any way, please email us as soon as possible at toast.yarn@gmail.com with your order number and a photo of the item’s condition. We address these incidents on a case-by-case basis and will try our best to work towards a satisfactory solution.